![]() ![]() Reviews and signs off on Agent shift work to ensure accuracy and compliance with existing policies and procedures. Monitors the number of vacant/ready rooms available to ensure efficient check-in.Ĭommunicates pertinent information to staff. Provides support to others in the guest problem resolution process. Supervises hotel check-in & checkout ensuring quick, courteous and effective service is delivered routinely assist in the process as necessary.ĭevelops and administers the hotel’s daily & weekly selling strategy.Ĭontrols inventory of rooms to maximize occupancy. Monitors day-to-day operations to ensure that the department is meeting goals and objectives, is following policies and procedures and is providing services effectively and efficiently takes corrective action as appropriate. Description Principal Duties & Responsibilities ![]()
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